Below steps explain how you can send customer emails without leaving your admin.
1. Admin > My Customers > [Registered Users or Guests]. The list of all customers displays; search, and select the 'Profile'button next to the customer, you want to send an email.
2. Select E-Mails. It comes up with any previously communicated messages list if any. Then click on the 'New E-Mail' to write your email to the customer.
3. Once your email is crafted, create to send it. Your mail is saved for later reference.
Your message will be sent to the customer's registered profile in the CRM. This email is created from the input of users via the app such as user profile, rules enforcing it, etc.