Setting up Twak chat needs getting Chat Link and JavaScript API from Twak.to dashboard and entering then into Zappter. Below steps guide you through the task.
Get the Twak.to Chat Link and JavaScript API:
1. Log-in to your www.tawk.to dashboard. https://dashboard.www.tawk.to
2. Go to Admin at the bottom of the left-hand sidebar.
3. Select the correct property in the Property List section.
4. Select the Chat Widget option on the side menu.
5. Copy the Direct Chat Link that you will enter into Zappter later in the document.
6. Still in the dashboard, select the Overview option on the side menu.
7. Copy the Javascript API that you will enter into Zappter later in the document.
Important: 'Hide widget on load' should be disabled. Follow the below instructions on your Tawk dashboard to disable it: Tawk dashboard > Administration > Chat Widget > Widget Behavior > Visibility Settings > Hide widget on load, should be disabled.
Follow these steps to set up your integration by entering 'Direct chat link' and JavaScript API key:
1. Admin > Settings > Twak Online Chat.
2. Enter the Direct chat link and Tawk Javascript API Key from your twak.to dashboard.
3. Save the settings to complete your integration.