Whenever there is a glitch in the platform, follow the below steps to troubleshooting the issue as the first-line of support.
When you don't see your changes reflect on user devices, make sure that you have published your changes using the 'Put online' option in Admin > Customize > Content.
1. Admin > Troubleshoot > Synchronize.
2. Continue.
3. Retry once this operation finishes.
If the above doesn't resolve your issues, contact us using, Admin > Troubleshoot > Support: