Receiving customer orders, and managing them is the responsibility of the staff, who use the stations to do their tasks daily. Follow the steps to log in to your stations.
1. In the Admin side menu, Team > Stations. Click on an existing station on the content side.
Change the password: To change the password of the station
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2. Log in.
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3. Login details are displayed with a link to log in.
Use, 'Sign in to browser' options to use an internet browser to sign in to your stations
Use, 'Sign in with your app' option to use your mobile device with the app as a station
The option, 'Log in as admin' allows you to use a station to log into your Admin module
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4. Login displays with name and password. Click on the 'Sign in' to log in to the station.
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Once logged in, a station looks like below:
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Receiving an order - workstation
1. There are five parts to a station's dashboard:
Incoming
Completed
Deleted
Online Bookings
Events
Closing
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2. Incoming: Whenever a workstation receives an order, booking, request, or an event, you see them under this option with the 'type' field differentiating what is received.
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3. When you click on the button 'Complete,' the below options appear.
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Complete: Complete the order and notify the user who placed the order. The order disappears from the 'Incoming' order list
Cancel: The user can cancel the order
Pending: Put an order on hold. The order will continue to remain in the 'Incoming' orders list with a greyed out status, 'Pending'
Change: Cancel the order and refund the payment. Or restore a canceled order
Print: Print an order invoice
Chat: Initiate a conversation with the user who made the order
